In my most recent role with Catalyst IT, I have taken the leap into formal training. I have developed curriculum materials for technical audiences like an intensive two day site-builder's course for the Drupal content management system, as well as introductory materials for a general audience like a full-day training course for non-technical website content managers, particularly covering “how to write content for the Web”. My goal has been to provide accessible insights: to build abstractions gently and gradually, grounding each with metaphors to tie them into common experience, avoiding the discomfort of forcing participants to make conceptual giant leaps.